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Liem, G. Teguh Permana Adi (2009) Analisa determinasi faktor kepuasan pelanggan department sales commercial/industrial PT XYZ. Masters thesis, UNIVERSITAS TARUMANAGARA.
Liem, G. Teguh Permana Adi (2009) Analisa determinasi faktor kepuasan pelanggan department sales commercial/industrial PT XYZ. Masters thesis, UNIVERSITAS TARUMANAGARA.