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Article

Hendy, Samuel and Keni, Keni PENGARUH BRAND IMAGE, SERVICE QUALITY, DAN CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP CUSTOMER LOYALTY. PENGARUH BRAND IMAGE, SERVICE QUALITY, DAN CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP CUSTOMER LOYALTY.

Thesis

Hendy, Samuel (2019) Pengaruh Brand Image, Service Quality, dan Customer Relationship Management Terhadap Customer Loyalty Excelso di Jakarta. Masters thesis, Universitas Tarumanagara.

Hendy, Samuel (2017) Analisis penerapan penjadwalan proyek menggunakan metode line of balance (LOB) dan metode precendence diagram method (PDM) pada proyek gedung bertingkat (TS - 2243). Skripsi thesis, Universitas Tarumanagara.

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