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ANTONIUS, ANDREW FERDINAND (2020) PENGARUH KUALITAS LAYANAN, KUALITAS MAKANAN, DAN NILAI YANG DIPERSEPSIKAN TERHADAP KEPUASAN KONSUMEN KENTUCKY FRIED CHICKEN CABANG CITRA GARDEN 2 DI JAKARTA BARAT. Skripsi thesis, Universitas Tarumanagara.

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